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Get in touch.

Question, bug, billing issue or a feature you'd love to see? Send a message and we'll get back to you.

Email support

For questions, technical support, licence activation on your personal devices or cancellations, email us directly.

Email support

For technical issues, include your simulator, SimFlyMinimums version and a description of the problem. You can attach logs or screenshots to your email.

For billing questions, include your billing email and Paddle transaction ID. Never send passwords, API keys or card details.

Refund requests: novreis@simflyminimums.com. See our Refund and Cancellation Policy.

For payment and subscription assistance, you can also use Paddle buyer support.